Connect is an enterprise-class, policy-based constituent communication platform.
Connect sends email, text, and voice reminders according to reminder policies specified by client staff based on pre-defined business events such as scheduled appointments, hearings, jury duty, or fine or payment due dates.
Capable of integrating with multiple case and records management systems, Connect unifies all business event triggered communication in one, easy-to-use system. The intuitive user interface allows business users to manage the communication policies without IT assistance.
Connect improves constituent satisfaction and service efficiency while reducing costs associated with missed appointments. Implementations typically achieve 5X-10X payback annually.
Unique message templates can be specified for each delivery channel, including dynamic tokens to include data provided in the business event.
Multiple integration options for retrieving business event information from existing source information systems are provided. Integration services, training, and ongoing support are provided as part of a turnkey implementation package.
Delivered on the Microsoft Cloud or as an on-premise application, Connect features usage-based pricing as low as $8000 annually.
What We Do
AgileGov offers customizable, pre-built software solutions to address unmet business needs.
- Based on real-world business problems.
- Designed from a User Centered perspective.
- Customizable to fit local business needs.
- Built and supported using Agile methods.
- Delivered cost effectively in the cloud or on-premise.
Agile Solutions
Thoughtful solutions in the cloud or on-premise. Contact us for more information.
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